Elgato Cam Link 4K, External Camera Capture Card, Stream and Record with DSLR, Camcorder, ActionCam as Webcam in 1080p60, 4K30 for Video Conferencing, Home Office, Gaming, on OBS, Zoom, Teams, PC/Mac

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In this example with the MSI B550M Mortar motherboard, when a M.2 SSD is installed, the PCIe x4 slot will be disabled. To use headphones with the PlayStation 4 controller, a special cable was developed called Elgato Chat Link. Learn more about using Elgato Chat Link here. When using Cam Link 4Kor Game Capture HD60 S+in OBS Studio on macOS, the audio capture needs to be set manually. Audio is not captured from capture devices automatically like in OBS Studio for Windows. If you have another computer, try your Elgato Gaming hardware with it. This will let you know if the problem may be with the computer, or Elgato Gaming hardware. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

The Nintendo Switch lets users change the audio settings regardless of what the capture/display device is capable of. If the Nintendo Switch is set to Surround mode, some sounds will not be captured correctly by Elgato Game Capture devices. HDMI cables vary in quality and speed. Make sure to use the HDMI cable that came with your Elgato Capture Device.PCIe x16 slots are generally intended for use with Graphics Cards. PCIe 1x slots are generally for smaller add-in cards like Wifi Adapters, USB Adapters, or lower bandwidth capture devices such as HD60 Pro. In this example, 4K60 Pro does not work in the x1 slot due to the size of the slot, as well as the required speed. PCIe is a physical interface for connecting high speed devices such as graphics cards, network cards, storage adapters and capture device to a desktop PC.

Capturing the highest quality 4K60 HDR video from Xbox Series X, Xbox One X, PlayStation 5 and PlayStation 4 Pro. Like USB, PCIe is forward compatible. This means that a device which requires PCIe 2.0 will work in a PCIe 3.0 or PCIe 4.0 slot.

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Cables that are not properly connected to the source HDMI Output port or the capture card HDMI Input port could cause the capture card to not correctly acquire the signal. Disconnect the HDMI cables and reinsert them firmly. Unplug the headphones from the controller and the PlayStation 4 will output sound to the capture card. Both Game Capture HDand 4K Capture Utilitysoftware support analog audio capture from specific capture devices. The analog audio level can be changed in the software settings. Some motherboard manufacturers will add more PCIe slots and M.2 slots than PCIe lanes are available. This means that when a M.2 SSD is being used, a PCIe slot may be disabled. Or in reverse, when a PCIe slot is used, the M.2 interface is disabled. The same can happen with SATA or eSATA ports.